Rock Pool Privacy Policy
Our Contact Details
Name: Rock Pool Life C.I.C
Address:
Rock Pool Life C.I.C
Brixham Laboratory
Freshwater Quarry
Brixham
Devon TQ5 8BA
Phone Number: 01803 659191
Email: admin@rockpool.life
1. Introduction and Terms
Rock Pool Life C.I.C. (“We”) are committed to protecting and respecting your privacy. This policy is in relation to any personal data we collect from you, or that you provide to us. We are legally obligated to comply with all applicable laws concerning the protection of personal data including the Data Protection Regulations 2018. This policy was last updated on the 19/07/2024.
2 The type of information we collect
We currently collect and process the following information:
- Personal Details, such as name and email address, telephone number
- Delegate Zone, username or email address and password
- Marketing Data, such as your preferences for receiving email alerts for our newsletter.
- Technical Information, this is collected by the unique identification for the user’s device, time zone, IP address and cookies (website).
3 How we get your personal information and why we collect it
Rock Pool Life C.I.C. only processes your personal details for the following purposes:
- To complete a contact, us enquiry form;
- To manage our relationship with you;
- Carry out obligations arising from contracts entered between you and us;
- Notify you about changes to our services.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
- Your consent. You are able to remove your consent at any time. You can do this by contacting admin@rockpool.life
- We have a contractual obligation.
- We have a legal obligation.
3 Sharing your information
Rock Pool Life C.I.C. may share your data with the following categories of companies as an essential part of the services we provide to you:
- Services providers, such as marketing agencies and website hosts, help provide a service to you.
Third Party Services
Our website may contain links to other websites which are run by third parties. Please note this privacy policy is only relevant to Rock Pool C.I.C. and the personal information gathered through our website. We encourage you to read the relevant privacy notices for these applicable websites.
4 How we store your personal information and data retention
Your information is securely stored in London.
Our data retention policy is available for inspection by submitting a written request using the contact details provided within this policy.
4 Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us using the details provided above within this policy.
5 How to Complain
If you have any concerns about our use of your personal information, you can make a complaint to us at Rock Pool, admin@rockpool.life
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk