In October 2023 Rock Pool was commissioned to deliver a programme of trauma practice training over eighteen months to Hampshire and the Isles of Wight Integrated Care Board. This training focused on staff working in primary care with patients experiencing mental / emotional health issues, many of them with complex needs. Staff were from a range of backgrounds, including GP’s, social prescribers, psychiatric nurses, psychologists, and drug and alcohol workers.
Using our gold standard training packages as a base we tailor-made the content, to meet the specific needs of primary care staff.
Course Feedback
1. Eighteen one-day trauma-sensitive training sessions to 450 staff
Feedback from 199 course participants found that:
Self-scored understanding of course content rose from pre course 5.6 out of 10 to 8.9 out of 10 post course.
99% would recommend Rock Pool to others.
The average score for Rock Pool's administration and enrolment process was 9.3 out of 10.
Tier 2 Participant
The trainer was very informative and was able to keep us all engaged over a long period of time. I gained a lot of understanding and knowledge not only from the trainer but the other participants.
2. Six two-day trauma-responsive training sessions to 150 staff
Feedback from 53 course participants:
Self-scored understanding of course content rose from pre course 6.2 out of 10 to 9.2 out of 10 post course.
100% would recommend Rock Pool to others.
The average score for Rock Pool's administration and enrolment process was 9.2 out of 10.
Tier 3 Participant
A fantastic 2 days’ worth of training. The content delivered has had a positive impact on my approach with being more trauma informed and supporting people.
3. A nine-day Trauma-Informed Educators training course to 16 staff
Elveta Hampshire
Over the past few years, our community mental health teams in primary care have formed and developed.
As the first, most accessible contact for patients, these teams are working with a range of individuals with severe mental conditions and complex trauma. In the HIOW we are committed to investing in our workforce, so that, not only better outcomes can be achieved for patients, but that we are able to equip our mental health community workforce with the skills and knowledge required to work with trauma and complexity.
Furthermore, we wanted to extend the training and support to all primary care workforce, form GP-s to receptionist, as working in a trauma informed way should be everyone’s business.
The Rockpool model provided the opportunity to deliver the training and support at various levels and also provided a solution in delivering ongoing awareness and forming a community of trauma informed practitioners.