Frontline teams working with trauma, crisis and disadvantage can only be as trauma-informed as the managers supervising them.
National evidence agrees:
- the Changing Futures programme evaluation found that staff rate reflective supervision and trauma-informed line management among the most valuable forms of support they receive (9.1–9.2 out of 10)
- the Domestic Abuse Commissioner's new strategy and the NHS's 10-Year Health Plan both single out consistent, trauma-informed practice and staff wellbeing as unresolved priorities for the sector.
TIMS training is built to close exactly that gap, by providing practical training for the managers and supervisors responsible for sustaining a psychologically safe, well-supported team.
“People in senior management and leadership positions have the power, through commissioning and service planning, to create the working conditions necessary for trauma-informed approaches.”
Supporting trauma-informed leadership and supervision
Over three days, participants learn to:
- embed the six principles of trauma-informed practice into everyday leadership
- understand where their organisation sits on its trauma-informed journey
- develop the reflective supervision skills shown to reduce burnout, vicarious trauma and staff turnover.
Designed for managers across social care, health, safeguarding, domestic abuse, criminal justice, housing, education and the voluntary sector, TIMS gives leaders the tools to protect their teams' wellbeing while holding the safe, accountable practice their organisations depend on.
The course explores how trauma can affect individuals, staff, teams and organisations, and how managers can create psychologically safe workplaces, support staff wellbeing and embed trauma-informed principles within everyday leadership and supervision.
This course will help you to:
- Understand the principles of trauma-informed management and supervision.
- Recognise how trauma and stress can affect staff, teams and organisational culture.
- Create greater psychological safety within workplace relationships.
- Apply trauma-informed principles while maintaining clear boundaries and accountability.
- Develop reflective supervision that supports safe decision-making and effective practice.
- Recognise and respond to vicarious trauma, burnout and compassion fatigue.
- Identify practical ways to support staff wellbeing and strengthen trauma-informed workplace culture.
What the training covers
The course combines theory, practical activities and reflective learning across three key areas.
Understanding trauma-informed organisations
Participants explore the six trauma-informed principles of safety, trust, choice, collaboration, empowerment and cultural responsiveness, and consider how these can be embedded within leadership and workplace culture.
The course introduces the Missouri Model, which helps organisations understand their journey from becoming trauma-aware through to fully embedding trauma-informed practice. Participants will consider where their own organisation currently sits and the challenges that can arise when implementing change.
Trauma-informed management and supervision
Participants consider how trauma and workplace pressures can affect staff wellbeing, engagement and team dynamics.
The course explores psychological safety, trauma-informed communication and practical approaches to supervision. It considers how managers can support staff through challenging situations while maintaining professional curiosity, accountability and a clear focus on safeguarding.
Reflective practice and staff wellbeing
Participants explore how reflective practice can improve professional decision-making, support emotional wellbeing and reduce reactive working.
This course also examines work based stress and trauma, including the responsibilities of both individuals and organisations.
Who is the course for?
This course is suitable for managers, supervisors and team leaders working in frontline or people-facing organisations, including social care, health, safeguarding, domestic abuse, children and family services, criminal justice, housing, education and the voluntary sector.
Course Feedback
Feedback from 25 managers and supervisors attending TIMS training at Birmingham Children's Trust in May and June 2026.
100% found the training useful
92% of respondents rated their ability to support staff to be trauma-informed at 8/10 or higher after training, compared with 25% of pre-course respondents
100% would recommend Rock Pool to others